Frequently Asked Questions
How do I place an order?
Clicking on the 'Order' tab will take you to a form where you can fill out specifically what you want and I will reply with an email. You can also use this section to ask any questions.
How far in advance do I need to place my order?
3-4 weeks is best. The sooner you place your order, the more time I have to prepare. I can only take a certain number of orders per week so I recommend ordering ASAP to avoid disappointment.
Deposits for weddings and orders over 100 cupcakes
can be made 6 months in advance.
If your date is more than 6 months away, I can pencil you in and contact you at the 6 month mark.
Do you require a deposit?
All orders require a 50% initial non-refundable deposit to secure the order.
All final payments are due 1 week before the order collection date.
I reserve the right to cancel the order if payment is late.
If your order is placed within 2 weeks or under of collection date, full payment is due at that time.
What is your cancelation policy?
The initial 50% deposit in strictly non-refundable, so please ensure you are 100% happy to book your order. Once paid in full, if canceled within 7-27 days of your date, 50% can be refunded otherswise the full amount is forfeited.
**please remember I do a lot of preparation once orders are made whether it be ordering sprinkles, toppers, flowers, ect.**
Do you deliver?
Yes, for a $15.00 fee within Findlay city limits. An additional $5.00 will be added for every 10miles outside of Findlay.
Pick up is free!
How do I store my baked goods?
Cupcakes can be store at room temperature for a few hours, then placed in an airtight container for 3-4 days. Cakes should be stored in the refrigerator, then removed 1.5 hours before serving. Once cut- place in airtight container.
Macarons should be stored in an airtight container- in the refrigerator up to a week.
What if I need to change my order?
If you need to make any changes please contact me as soon as possible. I will always try to be as accommodating as I can.
Please reference the ORDER page for my
full terms and conditions