Frequently Asked Questions

How do I place an order?

Clicking on the 'Order' tab will take you to a form where you can fill out specifically what you want and I will reply with an email. You can also use this section to ask any questions. 

How far in advance do I need to place my order?

3-4 weeks is best. The sooner you place your order, the more time I have to prepare. I can only take a certain number of orders per week so I recommend ordering ASAP to avoid disappointment. 

Deposits for weddings and orders over 100 cupcakes

can be made 6 months in advance. 

If your date is more than 6 months away, I can pencil you in and contact you at the 6 month mark. 

Do you require a deposit?

All orders require a 50% initial non-refundable deposit to secure the order.

All final payments are due 1 week before the order collection date.

I reserve the right to cancel the order if payment is late. 

If your order is placed within 2 weeks or under of collection date, full payment is due at that time. 

What is your cancelation policy?

The initial 50% deposit in strictly non-refundable, so please ensure you are 100% happy to book your order. Once paid in full, if canceled within 7-27 days of your date, 50% can be refunded otherswise the full amount is forfeited. 

**please remember I do a lot of preparation once orders are made whether it be ordering sprinkles, toppers, flowers, ect.**

Do you deliver?

Yes, for a $15.00 fee within Findlay city limits. An additional $5.00 will be added for every 10miles outside of Findlay. 

Pick up is free!

How do I store my baked goods?

Cupcakes can be store at room temperature for a few hours, then placed in an airtight container for 3-4 days. Cakes should be stored in the refrigerator, then removed 1.5 hours before serving. Once cut- place in airtight container. 

Macarons should be stored in an airtight container- in the refrigerator up to a week. 

What if I need to change my order?

If you need to make any changes please contact me as soon as possible. I will always try to be as accommodating as I can. 

Please reference the ORDER page for my

full terms and conditions

Findlay, Ohio

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